Transforming Conflict Resolution in Healthcare
At Revolve Labs our mission is clear: to revolutionise training through the use of innovative technology. We are excited to be partnering with IKON Training and the XR Labs to bring this vision to life in the realm of conflict resolution, an area vital for healthcare professionals navigating high-stress environments. This project is more than a technical innovation; it represents a new chapter in approaching learning, development and conflict resolution. We are harnessing the power of VR to deploy a programme at national scale to build the resilience needed to navigate today’s complex working environments.
Revolve Labs and IKON Training Unite as project partners
Clinical and non-clinical healthcare professionals (HCPs) face unique challenges balancing patient care with conflict management in emotionally charged situations. IKON Training’s expertise in delivering practical, impactful conflict resolution strategies aligns seamlessly with our specialisation in leveraging virtual reality (VR) for medical education. Together, we’re creating immersive learning experiences tailored to the healthcare sector’s complexities.
We’ve know how VR transforms medical education, enabling learners to practise technical and interpersonal skills in realistic, risk-free environments. For this collaboration, we’ve focused on scenarios healthcare professionals encounter daily, de-escalating tensions with patients, managing workplace conflicts, and maintaining calm during crises. These modules combine cutting-edge VR technology with evidence-based conflict resolution techniques, empowering participants to develop both empathy and practical skills.
Meeting the Needs of Modern Medical Workforce
With patient outcomes often tied to effective communication, our VR-enhanced training modules provide healthcare teams with tools to address conflict constructively. Participants engage in dynamic scenarios that simulate the pressures of real-world healthcare, helping them refine their responses while fostering a culture of collaboration and understanding.
By uniting our technological expertise with IKON Training’s experience, this partnership exemplifies how scenario training can address critical skills gaps for a wide primary care audience, ensuring healthcare professionals are better equipped to handle the human side of medicine. We’re excited about the potential of this collaboration to transform not only conflict resolution but also the broader landscape of healthcare training.
Production techniques
360 video scenarios, green screen expert content and decision tree branching are used to create a personalised user experience within the VR headset. Users feel what it is like to be dealing with an aggressor, giving a greater emotional connection to the learning leading to a memorable and effective learning experience. Users make decisions and receive feedback from IKON Training’s subject matter experts on how to de-escalate.
360 shoot
Personification filming
Subject matter expert from Ikon Training
DEPLOYMENT
At Revolve Labs, we believe this is just the beginning of what VR can achieve in empowering medical professionals. By deploying education modules in managed flight cases, we are able to take in-depth immersive educational experiences to any location.
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